Senior Account Manager Landscape Maintenance

Avalon Landscapes is a rapidly growing company dedicated to delivering exceptional commercial landscape maintenance services in Meridian, ID. As a Senior Account Manager, you will play a pivotal role in bridging the gap between our clients and production teams, ensuring that every project is executed to the highest standards. This position offers the opportunity to lead, coordinate, and develop teams while managing client relationships and overseeing the successful delivery of landscape maintenance services. Avalon Landscapes values professional growth, teamwork, and a commitment to quality, making it an ideal environment for driven individuals seeking to advance their careers in landscape management.

Responsibilities

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• Serve as the primary point of contact for contracted commercial landscape maintenance accounts.
• Build and maintain strong client relationships to ensure account retention and satisfaction.
• Communicate contract specifications and project updates clearly to clients and internal teams.
• Manage and oversee maintenance crews, ensuring productivity, quality, and adherence to safety standards.
• Conduct regular site visits and monthly quality control assessments to monitor work performance.
• Plan and schedule daily routes and services for assigned accounts.
• Respond promptly to client leads and requests, preparing proposals as needed.
• Collaborate with the Director of Maintenance Operations and other departments to ensure seamless project execution.
• Assist in recruiting, training, and developing maintenance team members.
• Ensure crews are equipped with necessary tools, equipment, and personnel for daily tasks.
• Prepare and execute enhancement proposals for clients.
• Monitor project schedules and ensure timely completion of services.
• Implement and enforce OSHA safety standards on all job sites.
• Coordinate with suppliers for timely delivery of materials.
• Attend association meetings as required, including occasiona...