Landscape Account Manager

COMPANY OVERVIEW

Founded in 1996 and with offices in Indianapolis and Muncie, Jay-Crew provides full-service maintenance including Mowing, Landscape Maintenance, Landscape Enhancements, Lawn Care, Irrigation, and Snow Removal for commercial clients. Jay-Crew services entities such as Industrial Properties, Office Complexes, Homeowner Associations, Retail Locations, Apartment Complexes, and Health Care Facilities. Our mission is to build lasting impressions through remarkable service on every project with a vision of being the most trusted landscape company by the clients we serve. Our decisions are shaped by our values of Honesty, Pride, and Professionalism.

POSITION SUMMARY

The Account Manager must be able to manage existing commercial maintenance clients and be able to generate new maintenance customers as well. They must be driven to meet sales goals by renewing current clients and selling enhancements projects to our current customer base. They must be comfortable networking and generating new business. Knowledge of plants and previous horticulture experience is a must.

OBJECTIVES

• Client Service: In business for nearly two decades, we have loyal clients whom we service and renew annually. Each Account Manager is assigned a current client list to service and develop. Client retention rate is a key factor in succeeding in this role. Strong communication and relationship development skills are a must.
• Business Development: Each Account Manager has business development goals to reach through the attraction of new clients and delivery of enhanced services to current clients. While each Account Manager will be supported by corporate marketing efforts, it is the responsibility of the individual to prospect, network, and close new accounts.
• Project Management: The Account Manager is the point person for each of their client relationships. They are responsible for communicating with other members of the Jay-Crew team including o...