Landscape Office Assistant

Responsibilities

• Answer phones and respond to customer requests
• Proficient use of Microsoft office, particularly Excel and Word
• Provide customers with product and service information
• Secretarial and Customer Service Skills
• Identify, research, and resolve customer issues
• Research billing errors and correct as needed

Requirements

• Horticulture experience is a plus
• Strong written and verbal communication
• Successfully and professionally handles customer complaints
• Builds long-term relationships with customers
• Empathizes with the customer during difficult situations
• Replies promptly to all inquiries of customers via email
• Processes customer orders promptly and efficiently
• Manages the customer accounts efficiently and accurately
• Strong team player and commitment to company values

Pay: From $18.00 per hour

Ability to Commute

* Washington, MO 63090 (Required)

Ability to Relocate

* Washington, MO 63090: Relocate before starting work (Required)

Work Location: In person