Landscape Crew Leader

Major Areas of Focus

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Crew Leaders (CL) are front-line workers who work alone or oversee a crew of up to 5 technicians. They are responsible for the equipment, work production, and team members assigned to them. CLs work hard side by side with technicians to complete the work. They make sure the work gets done safely, efficiently, and with quality. This position reports to a Project Manager and may be supported by a Field Supervisor.

### Essential duties and responsibilities include the following, other duties may also be assigned:

#### Client Management

• Professionally represents East Coast Facilities, Inc. always.
• Able to respond properly to the client and follow up to make sure their needs have been completed to their satisfaction
• Able to recognize when they do not have the answer for the client and let them know they will find out or get the Project Manager involved
• Keeps the Project Manager aware of all client concerns and communication on the job site
• Maintains a positive, responsive, and flexible attitude to all clients
• Inspects site and advises Project Manager of potential liabilities

#### Crew Supervision

• Ensures that the crew meets the projected man and material budgets on assigned work tickets
• Prepares and secures all materials, tools, and equipment first thing in the morning for that day's work schedule
• Tops off with fuel, turns in paperwork to office, cleans service vehicle and prepares for next day's activity
• Able to assign tasks to crew members (if applicable) and follow up to make sure that work was completed properly
• Ensures that all crew members (if applicable) report to work on time and follow all company rules and procedures
• Takes appropriate disciplinary actions as necessary and involves a Production Manager when necessary

#### Crew Training

• Ensures crew members are trained on company safety policies
• Able to certify crews in the job tasks assigned to the Crew Leade...