PHOENIX LANDSCAPE
Landscape Account Manager
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Job Description
```html Phoenix Landscapes is seeking a dedicated and dynamic Landscape Account Manager to join our team in Conway - PHX. As a leader in the landscaping industry, we offer a diverse range of products and services, ensuring our clients receive top-notch care and attention. This role involves managing a portfolio of maintenance contracts, working closely with an experienced Account Manager to deliver exceptional service to a variety of customers. Join us to enjoy a supportive work environment and a comprehensive benefits package.
Responsibilities
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- Manage all aspects of a commercial landscape maintenance portfolio, including customer service, enhancement sales, and quality and production expectations.
- Anticipate and address customer problems and concerns, striving to exceed expectations.
- Build and maintain proactive communication and positive business relationships with clients, property managers, HOAs, and other stakeholders.
- Collaborate with peer managers on various projects to ensure seamless operations.
- Conduct property evaluations and client meetings to assess needs and satisfaction, troubleshooting issues as necessary.
- Oversee financial management and profitability goals, including job cost reports and budget management.
- Supervise and develop maintenance crews, ensuring adherence to work schedules and safety standards.
- Coordinate equipment, manpower, and materials for efficient project execution.
- Engage in cross-training with colleagues from other divisions and departments.
- Ensure safety and security at job sites for all employees and customers.
Qualifications
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- AS or BS degree in Horticulture, Construction, or a related field preferred.
- Minimum 3-5 years of related experience.
- Proficiency in Microsoft Outlook, Excel, and Word.
- Strong verbal and written communication skills.
- Ability to work independently with minimal supervision.
- Basic knowledge of landscape maintenance techniques, plant identification, and irrigation techniques preferred.
- Ability to build positive relationships with customers and employees at all levels.
- Adaptability and sound judgment when faced with multiple competing priorities.
Compensation
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Pay
Negotiable based on experience
Benefits
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- Company Issued Car
- Company Issued Phone and Laptop
- 401k matching, up to 4% (after 90 days of employment)
- Health, Dental, Vision Insurance (eligible on the first of the month, following 30 days of employment)
- Commission Eligible
- Up to $1,500 moving expense
- $1,000 sign-on bonus after 90 days of employment
Offered compensation: $55,000/yr - $65,000/yr
##### Experience and License Requirements
- Customer Service (optional)
- Driver License
- Landscaping
- Operations (optional)
- Supervisor/Management
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