Facilities Technician (Landscaping, Pools and Trash)

JOB OVERVIEW

Reports to: Facilities Manager

The Facilities Technician is responsible for keeping the outdoor areas of the Resort neat, clean and attractively landscaped. He/she is also responsible for assisting with pool cleaning as needed.

###### QUALIFICATIONS* MUST HAVE VALID US DRIVER'S LICENSE WITH GOOD DRIVING RECORD * Read, write, speak and understand English * Experience in landscaping or pool cleaning helpful, but not required * Working knowledge of electrical, mechanical, emergency, preventative maintenance systems and all related engineering disciplines. * Ability to communicate with public and other employees..

At the Sea Mist Oceanfront Resort: We want our guests to relax and be themselves which means we need you to:

· Be you by being natural, professional and personable in the way you are with people

· Get ready by taking notice and using your knowledge so that you are prepared for anything

· Show you care by being thoughtful in the way you welcome and connect with guests

· Take action by showing initiative, taking ownership and going the extra mile

Performance Standards

GUESTS SERVICE: Maintain guests’ satisfaction as the driving philosophy of the department. Personally, demonstrate a commitment to guest service by inquiring about service quality and responding promptly to guest needs. Promptly handle guest complaints. Fill in for staff when necessary to ensure guests satisfaction. Ensure you have been trained to meet the department and the resort standards. You are empowered to deliver amazing guest service. You will be encouraged and rewarded for all your responsive guest assistance. We will be providing all our guests in all outlets with amazing levels of service to meet or exceed their expectations. You must be sure that consistency of service and standards are met.

FINANCIAL: Assist your immediate supervisor to manage the department within budget. Ass...