Commercial Landscape Account Manager

Locally owned B2B Landscape Company located in Longwood, FL has been serving clients for over a decade. We provide commercial landscape maintenance services, design/build, commercial irrigation, fertilization and pest control. We are seeking to hire an energetic individual as a Commercial Landscape Maintenance Account Manager. This position will be responsible for managing a portfolio of commercial landscape maintenance accounts in Central Florida.

The Account Manager is the main point of contact for our clients and assists the company's production team in obtaining high quality landscape maintenance services from the field and office. The Account Manager is responsible for achieving revenue, profitability, and contract renewal goals through the delivery of outstanding service and strong client relationships while continuing to grow the company's book of business through new sales/business development.

You will need to be able to create property reports for customer management teams and work directly with other divisions to help in corrective measures on the properties to help ensure top-level landscape maintenance is kept, along with the ability to follow up on open items.

This is a fast paced, high-demand position. Your organizational, professional, and management skills are crucial to your success.

Qualifications

• Monitors operation expenses by reviewing financial reports and providing avenues to improve the company's bottom line with the production team.
• Communicates the client's expectations to the production team and foreman.
• Develops and maintains long-term client relationships to ensure their expectations are met and complaints are resolved throughout the cycle of their contracts.
• Identifies job site priorities and/or coordination of job site schedules.
• Executes landscape quality audits to provide enhancement and/or maintenance opportunities to the client and to provide feedback to the production team on the quality of job sites.
• Provi...