PKY Grounds Maintenance Resident Liaison

The Parkway Maintenance Resident Liaison is responsible for providing leadership and supervision and serves as the vital link between residents and the services provided through Parkway Maintenance & Management Marion, LLC and assigned sub-contractors. This position assesses maintenance provided and crew productivity on a daily basis to ensure the crews are performing in accordance with production and contract standards. Additionally, this position also maintains an active role in resident communication, conflict resolutions, and community mindedness.

Essential Duties and Responsibilities

The following statements describe the principal functions of this position and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may be expected to perform other duties as assigned, including working in other areas to cover absences or balance the workload. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Coordinates with the Director of Community Maintenance Operations on progress of sub-contractors on a daily and weekly basis.
• Assists the Director of Community Maintenance Operations and Landscape Manager with the modification review process
• Provides call out assistance to Parkway Maintenance on an on-call rotation
• Coordinates with Parkway Maintenance Shop Manager and mechanics to ensure that the scheduling of preventative maintenance, diagnosis and repair of equipment is performed in a timely fashion and within budgetary constraints
• Directs that work be competed in a timely, cost effective and prescribed manner
• Obtains daily and weekly production stats and schedules from contractors and administrative assistants
• Ensures that all tools are accounted for and inventoried regularly
• Actively monitors communities for potential troubled areas in lawns and shrubs
• Meets with residents to address lawn repair and/or replaceme...