Landscaping or Irrigation Scheduling Coordinator

Description: Field Service Scheduling Coordinator - Join Our Growing Team!

Position Overview

Pungitore Irrigation & Fertilizer is seeking a highly organized and detail-oriented Field Service Scheduling Coordinator to support our landscaping, irrigation, or fertilizer/lawn care services team. In this role, you will support the management of service schedules, optimizing technician routes, and ensuring timely service for our clients. The ideal candidate is tech-savvy, has excellent communication skills, and can quickly learn scheduling software (Jobber). Prior experience in a field service industry is highly preferred, particularly in the landscaping industry as industry knowledge will be critical for longer term success.

Key Responsibilities

• Service Scheduling: Coordinate and schedule appointments for landscaping, irrigation, or fertilizer services (as assigned).
• Optimize Routes: Assign technicians to jobs efficiently to maximize productivity.
• Client Communication: Confirm service dates, provide updates, and address customer inquiries or issues.
• Jobber Software Management: Use Jobber scheduling software to track and update appointments and job status.
• Team Collaboration: Work closely with technicians and department leads to manage schedules.
• Follow-Up & Adjustments: Monitor progress and make schedule changes as needed.
• Customer Satisfaction: Ensure services are delivered on time, maintaining high client satisfaction.
• Administrative Support: Assist with data entry, reporting, invoicing and/or other administrative tasks as needed.
• Invoicing: Review prior scheduled visits for follow up requirements or to invoice for completed work.
• Learn: You will have to learn the industry and specific field service that you will be supporting so that you will have applicable and critical thinking skills. We expect a high drive to learn in the beginning and an ongoing ability and proactive desi...