Landscaping & Lawn Expert

Job Title: Field Service Technician

Job Overview

As a Field Service Technician at Rich's Landscaping, you will act as the primary face of our on-site specialty service, repair, and installation operations. You will travel directly to residential and commercial customer locations to execute high-quality property enhancements, diagnose mechanical or structural issues, and ensure peak performance of all landscape features and service equipment.

Key Responsibilities* Execute precision installations: Handle premium mulching, stone layout, tree/shrub planting, and minor hardscaping projects. * Troubleshoot technical issues: Diagnose and repair landscape features, specialized outdoor gear, and on-site mechanical equipment. * Maintain premium landscapes: Perform professional mowing, edge trimming, strategic pruning, and garden bed upkeep. * Provide seasonal care: Lead comprehensive spring and fall property cleanups to prepare client yards for seasonal shifts. * Manage customer relationships: Interact with clients on-site to understand requirements, offer recommendations, and boost customer satisfaction. * Operate assets safely: Use commercial-grade power tools, mowers, and company field vehicles safely and in line with company protocols. * Document property work: Complete brief daily service reports detailing tasks finished, parts used, and future property recommendations.

Skills & Qualifications* Physical stamina: Comfort working outdoors for long hours in varied weather conditions while lifting heavy materials. * Problem-solving skills: Strong knack for diagnosing equipment issues or terrain-layout roadblocks efficiently. * Reliability and punctuality: A proven track record of arriving on time with a strong work ethic. * Customer-first mindset: A friendly, professional demeanor when interacting with clients and neighbors. * Valid driver's license: Clean driving record to operate compan...