Landscape Field Supervisor

Job Title

Landscape Field Supervisor

Department

Hemlock Landscapes (Chagrin Falls Branch) - A Suncrest Company

Reports To

COO / Branch Manager

Classification

: Full-Time, Exempt

Position Results Statement

The Landscape Field Supervisor is responsible for coordinating and overseeing all landscape construction projects for the Hemlock Landscapes Chagrin Falls Branch of Suncrest. This position provides daily leadership to field crews while ensuring projects are completed safely, efficiently, profitably, and to Hemlock Landscapes' (Suncrest) quality standards. The Landscape Field Supervisor partners closely with the COO/Branch Manager, Sales Team, Crew Leaders, customers, and vendors to achieve production, gross margin, quality, and customer satisfaction goals.

Job Duties & Responsibilities

Project Management & Operations

• Direct and oversee the daily activities of all landscape construction crews.
• Manage multiple landscape construction projects simultaneously while maintaining schedules, budgets, quality standards, and customer expectations.
• Conduct pre-construction meetings with Sales, Crew Leaders, and customers to review project scope, timelines, logistics, and expectations.
• Schedule projects, labor, subcontractors, equipment, and materials to maximize efficiency.
• Review landscape plans and specifications to ensure projects are installed according to design.
• Monitor project budgets, production rates, billable hours, and gross margin performance.
• Conduct project quality inspections and ensure work meets standards.
• Participate in post-project reviews to evaluate project profitability and continuous improvement opportunities.
• Assist crews in the field as needed to meet deadlines and customer expectations.

Customer Relations

• Serve as the primary field contact for customers throughout each project.
• Communicate project schedules, progress updates, weather delays, and change orders.
• Conduct proj...