Tree Care Specialist

Job Summary

Moon Valley Nurseries is seeking an experienced Tree Care Specialist/Arborist to perform in-home tree consultations, provide expert pruning, and offer professional recommendations to homeowners on the health and long-term care of their trees. This position is ideal for someone with hands-on climbing, pruning and removal expertise, combined with a passion for customer education and care.

Key Duties and Responsibilities

• Conduct tree inspections for health, structure, and safety.
• lightly Prune and shape trees through climbing and on-the-ground techniques.
• Inspect soil and tree wells for proper drainage and water penetration.
• Recommend watering schedules based on seasonal changes and tree needs.
• Evaluate and identify signs of disease, pest infestations, and nutritional deficiencies.
• Apply or recommend fertilization and treatment solutions.
• Remove or adjust tree staking; inspect trunk caliper and strength.
• Assess and maintain tree canopies for optimal growth and structure.
• Wrap/paint trunks as needed to protect from sunscald or pest damage.
• Serve as a trusted advisor during on-site home consultations.
• Recommend Moon Valley products and services aligned with customer needs.
• Maintain and update notes in customer profiles or CRM systems.
• Communicate clearly in person and by phone, providing high-level customer service.
• Close on services and product recommendations as needed during visits.

Qualifications: Knowledge, Skills & Abilities

• ISA certified arborist preferred or the ability to obtain within a year.
• 5+ years of professional tree care experience or 3+ years of crew management. Proficient in safe climbing techniques and tree rigging practices.
• Strong communication and customer-facing experience; sales knowledge is a plus.
• Knowledge of Southwest tree species, desert climates, and regional plant health issues.
• Ability to work independently, manage schedules, and provide follow-up care.
• C...