Landscape Account Manager

ABOUT US

Riverview Landscapes provides premier landscaping and snow services to customers who share our commitment to beautiful landscapes throughout the Northeast. Our professional crews are equipped with commercial-grade equipment and the expertise to service complex properties, while adhering to safety standards and site specifications. We approach each property with a long-term focus on enhancing value, ensuring safety, and maintaining a quality appearance year-round.

We provide long-term opportunities for skilled professionals and business owners who want to be part of a company focused on reliable service and operational excellence. If you’re ready to build a future with a company that delivers results across 5,000+ properties in 6+ states, we want to hear from you.

We hire experienced professionals for roles in landscape maintenance, enhancements, snow operations, and field leadership and we are looking for an Landscape Account Manager to join our team.

PAY RANGE

$70,000 - 80,000 annually

SHIFT

This is Monday through Friday, weekends as needed for business needs, notably during snow season if necessary.

ROLE SUMMARY

Riverview is seeking a motivated, customer-facing professional with landscaping sales experience to become our Account Manager. This is a full-time position with a compensation mix of base pay, plus commission. You will be expected to work from our Branch office location while also traveling to meet potential and existing customers. This role may work from home as needed on your computer (provided by Riverview). This role will report directly to the local Branch Manager.

JOB RESPONSIBILITIES

• Ensuring customer retention, generating new enhancement sales, and quoting new maintenance accounts, with a focus on commercial customers.
• Build and maintain a pipeline (CRM) of prospective customers (businesses, malls, hospitals, parks, schools), outreach to these customers, respond to customers’ initial inquiries with a site visit or phone call
• Create a scope of work for potential customers; design and provide estimates for landscaping enhancement jobs (garden beds, plant installations, etc.)
• Submit client bids
• Be the main point of contact for all customers, and liaison between customers and our operations team.
• Ensure the highest level of customer service and that all contracts are properly serviced
• Perform routine property walks, communicate regularly with property managers & customers, and coordinate all services with their accounts.
• Work with our branch Field Operations Manager to complete the jobs within budget
• Regularly communicate timeline of services to clients; assist with accounts receivable as needed
• Ensure that urgent situations are addressed and executed properly
• Develop annual renewal plans and work with clients to ensure the highest level of renewal.
• Maintain day-to-day working knowledge of all contracts in progress, including field completion status.
• Assist with seasonal snow support

JOB QUALIFICATIONS

• 2+ years professional experience in landscape sales to commercial and/or residential customers
• Ability to design and bid jobs according to complex customer needs within profitability targets
• Knowledge of hardscaping and landscaping installation
• Aptitude for construction methods, materials, codes and regulations
• Excellent communication skills (written and verbal)
• Strong analytical and mathematical skills
• Experience with contract management software; Aspire preferred

BENEFITS

• Paid weekly
• Health benefits including Medical, Dental, Vision
• Paid holidays and vacation
• 401(k) Retirement Savings options with a competitive company matching contribution
• Referral program
• Advancement opportunities

WHY RIVERVIEW LANDSCAPES

Grow with Riverview Landscapes! We strive to be the best employer in the industry through growth, scale, and a relentless focus on continuous improvement. This growth funds employee development, industry leading benefits, and exceptional quality for our customers. If you'd like to grow along with us, please apply.

Riverview Landscapes is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are based on qualifications, merit and business need.

Job Type: Full-time

Pay: $70,000.00 - $80,000.00 per year

Application Question(s)

• Do you have a clean driving record? (ie: no more than 2 violations in the past 3 years)
• What types of software or technology have you used in your other or current Landscaping Account Manager roles?

Work Location: In person