Landscape Account Manager

Position As a Landscape Account Manager, you are responsible for growing and serving a portfolio of commercial landscape clients. You build trusted relationships, help clients make informed decisions about their properties, and identify opportunities that improve their landscapes while growing your portfolio.

Working alongside our operations team, you ensure clients receive exceptional service, consistent quality, and practical solutions that create long-term value. Success in this role is built on earning trust, communicating proactively, and becoming a valued advisor to every client you serve.

Key Responsibilities Client Relationships Build and maintain strong, professional relationships with clients through consistent communication and responsiveness. Understand each client's goals, priorities, and expectations to provide thoughtful recommendations and exceptional service. Lead the onboarding of new clients and ensure a smooth transition into ongoing service. Client Advising & Portfolio Growth Develop a thorough understanding of each client's business and property objectives. Help clients make informed decisions by presenting practical landscape solutions that improve safety, appearance, sustainability, and long-term value. Identify opportunities for enhancements, expanded services, and new relationships that contribute to portfolio growth. Prepare recommendations and proposals that align with each client's priorities. Develop and maintain a pipeline of prospective clients through networking, referrals, community events, and business development activities. Quality Assurance Conduct regular property inspections to verify work meets Klausing Group's quality standards and client expectations. Proactively identify concerns, communicate solutions, and follow through until issues are resolved. Work closely with production teams to ensure consistent service delivery. Communication Serve as the primary point of contact for...