Arborist Assistant

JJoin a Growing Team of Tree Care Professionals

TreeMasters is a leading Bay Area tree care company with over 30 years of experience providing high-quality tree care services to residential, commercial, and municipal clients. We are seeking a motivated, organized, and customer-focused Arborist Assistant to support our Sales Arborists and branch operations team.

This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and wants to build a long-term career with a growing company.

Position Overview

As an Arborist Assistant, you will play a critical role in supporting our Sales Arborists, assisting customers, and helping ensure the smooth operation of our sales process. You will serve as an important point of contact for customers while helping our team stay organized, responsive, and focused on delivering exceptional service.

Key Responsibilities

A typical day may include

• Making outbound sales calls and assisting with lead generation efforts
• Creating proposals and supporting the sales process
• Scheduling customer appointments and maintaining multiple sales calendars
• Providing exceptional customer service on inbound phone calls
• Building positive relationships with customers and processing payments
• Maintaining accurate customer records within our CRM system
• Assisting with administrative tasks, paperwork, and sales support activities
• Monitoring calls and participating in coaching and training sessions
• Supporting Sales Arborists with day-to-day operational needs
• Helping ensure timely follow-up with customers and prospects
• Collaborating with team members to deliver an outstanding customer experience

Qualifications

• Strong customer service and communication skills
• Excellent organizational and time-management abilities
• Ability to multitask and prioritize in a fast-paced environment
• Proficiency with Microsoft Office and computer-based systems
• Comfortable speaking with customers over the phone
• Strong attention to detail and follow-through
• Positive attitude and willingness to learn
• Previous administrative, customer service, sales support, scheduling, or call center experience preferred

What We Offer

• Competitive compensation
• Medical, dental, and vision benefits
• Paid time off and holidays
• Opportunities for advancement and professional growth
• Supportive team environment
• Ongoing training and development
• The opportunity to work with one of the Bay Area's most respected tree care companies

Why TreeMasters?

At TreeMasters, we believe our people are our greatest asset. We are committed to providing exceptional service to our customers while creating an environment where employees can grow, develop their careers, and make a meaningful impact every day.

If you are organized, customer-focused, and looking for an opportunity to join a growing company with a strong reputation, we encourage you to apply today.

Pay: $25.00 - $35.00 per hour

Benefits

• Health insurance
• Opportunities for advancement
• Retirement plan

Work Location: In person